[This article has been published in INDUS, March 2009 edition at http://indus.stc-india.org/. To view the article, browse to the bottom of the page for a list of articles or go to Out of the Box > Too Many Inputs Freak Out the Technical Writer.
You can also download the PDF copy.]
How to track and address inputs from multiple sources.
Sources of Inputs
No, this isn’t the case of ‘Too many cooks spoil the broth’ – because the technical communicators are not supposed to ‘spoil the broth.’ They’re expected to accept, make sense, and use information at all rates of traffic, and by all means. Figure 1 gives you an idea of the various sources of inputs.
Figure 1: Sources of Inputs

Accuracy, quality, and sometimes, speed are non-negotiable. In such a scenario, this article presents some of the practices that have helped me track and address inputs effectively – regardless of their volume and criticality.
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